Privacy Statement

We respect your privacy!

Any and all of the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to a third party.

Information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

We recognise that your personal information is important to you. The Australian National Privacy Principles as set out in the Privacy Act 1988 set clear standards regarding your rights.

The personal information you provide to us may be collected, used and disclosed for a purposes connected with our business operations, which include:

  • providing you with products you have ordered and processing payments for orders
  • dealing with requests, enquiries or return claims, and other customer service activities
  • marketing our products and services and providing advice on our products
  • operation of accounts that you have with us
  • carrying out any activity in connection with any legal or regulatory requirement that we have to comply with.

We may also use your personal information for other purposes related to those described above which would be reasonably expected by you. We will take all reasonable steps to make sure that personal information we collect or use is up-to-date, complete, accurate and protected from unauthorised access, modification or disclosure.

Using this website

If you visit our website, our system may record information such as the date and time of your visit, the pages accessed and any information downloaded. This information is anonymous and may be used for statistical and reporting purposes and for website administration, security and maintenance.

Like many websites, our website may use “cookies”. These are small text files that transfer to your computer’s hard drive through your web browser to enable our system to recognise your browser and your log-in status. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Such information will be aggregated and not linked to particular individuals.

While we take great care to protect your personal information on our website, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot warrant the complete security of any information that you send to us or receive from us online.

If you have any questions, please feel free to contact us.